You may request a report return within 30 days of using the report if:

• The report you generated has errors or discrepancies
• You did not receive a report
• Other legitimate reasons

To request a return of your spent report, email us at info@carvertical.com with details of the issue.

Note: If your report contains no historical data, we’ll automatically add a new unused report to your account. You can use it immediately to check another vehicle.

For more information, please refer to our Refund Policy.